FAQ's
Do you offer gluten free options?
Yes. Gluten free options are available across most of our cakes, cupcakes and catering products. We’ve made dietary requirements easy to select when ordering, so there’s no need for complicated back and forth.
Do you offer dairy free options?
Yes. Dairy free options are available on most products and can be chosen when ordering.
Do you only offer buttercream?
Whilst most people prefer buttercream (standard or dairy free) we do offer a delicious glaze icing for those that don’t like buttercream.
Do you offer egg free options?
Yes, most of our products can be made egg free. Look for the egg free option when ordering.
Can I order for people with multiple dietary requirements?
Absolutely. Making this easier is a big part of why NOMO exists. Where available, you can select requirements such as gluten free, dairy free and egg free when ordering.
Are your products suitable for people with allergies?
We take allergen management seriously and have extensive experience in food manufacturing, product development and allergen management. However, our kitchen handles a range of allergens, so please read the allergen information provided for each product and contact us before ordering if you have a severe allergy.
Do you use artificial colours?
No. We use natural ingredients to create our colours, including raspberry, beetroot, turmeric, ube and blue spirulina. They give us the beautiful colours we want without artificial food colouring.
Can you taste the ingredients you use for colouring?
No. Ingredients such as beetroot and blue spirulina are used in small amounts for their colour rather than to flavour the finished product.
Do you use artificial flavours?
No. We keep our flavours simple and use real ingredients rather than artificial colours or flavours.
Are your cupcakes nut free?
Our cakes & cupcakes can be made without nuts. Please check our current allergen information when ordering, particularly if the order is for someone with a nut allergy.
Can I customise the colours or decorations on my cupcakes or cake?
Rather than offering fully custom designs, we’ve created a range of beautiful colour and decoration options for you to choose from. Keeping things simple means ordering is easy and you know exactly what you’re going to receive.
Do you make custom cakes?
We don’t specialise in highly customised or novelty cakes. Our cakes follow the NOMO style, simple, natural and beautiful, with a selection of flavours, colours and finishes to choose from.
Do you make wedding cakes?
If one of our cakes suits the style of your wedding celebration, absolutely! We don’t offer traditional bespoke wedding cakes or custom wedding designs, but our beautiful, naturally decorated cakes are available to order for weddings just like any other celebration.
Do you offer catering?
Yes. We offer beautifully presented catering boxes for celebrations, workplaces, meetings and events, with dietary options available across selected products.
How much notice do I need to give?
Our required notice varies depending on the product and order size. Each product will show the minimum notice required when you order online. For larger catering orders, we recommend ordering as early as possible.
Where do I collect my order?
NOMO is a commercial kitchen and pick up point in Stanwell Park. Collection details and your pick up time will be provided with your order confirmation.
Are you open on Tuesdays?
No, we are closed on Tuesdays. Pick-up is available Wednesday to Monday between 7:00am and 11:00am, in the time window you choose when you order. Tuesdays are blocked out in the date calendar when you order, so they can't be selected.
Do you have a café or somewhere to sit and eat?
Not at this stage. NOMO is designed specifically for pre-ordered cakes and catering, with easy pick up rather than a traditional café or shopfront.
What does NOMO mean?
NOMO is built around one simple idea: No One Misses Out. We want beautiful celebration food to be easier to order when different dietary requirements are sitting around the same table.